- ITIL-aligned
- Вычислительная техника: согласованный с библиотекой ITIL
Универсальный англо-русский словарь. Академик.ру. 2011.
ITIL-aligned
Смотреть что такое "ITIL-aligned" в других словарях:
ITIL Planning to implement service management — The planning to implement service management is a set in the Information Technology Infrastructure Library (ITIL) framework. This set is about the alignment of business needs and IT provision requirements. Besides, this set describes how to… … Wikipedia
Root cause analysis — (RCA) is a class of problem solving methods aimed at identifying the root causes of problems or events. Root Cause Analysis is any structured approach to identifying the factors that resulted in the nature, the magnitude, the location, and the… … Wikipedia
Information Technology Infrastructure Library — The Information Technology Infrastructure Library (I), is a set of good practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business. In its current form (known as ITILv3 and ITIL 2011 edition), ITIL… … Wikipedia
RPR Problem Diagnosis — RPR is a problem diagnosis method specifically designed to determine the Root Cause of IT problems. Overview RPR deals with failures, incorrect output and performance issues, and its particular strengths are in the diagnosis of ongoing recurring… … Wikipedia
IT service management — (ITSM) is a discipline for managing information technology (IT) systems, philosophically centered on the customer s perspective of IT s contribution to the business. ITSM stands in deliberate contrast to technology centered approaches to IT… … Wikipedia
группа по управлению ИТ — ISG (ITIL Service Design) (ITIL Service Strategy) Группа, ответственная за обеспечение взаимного соответствия стратегий и планов бизнеса и поставщика ИТ услуг. В группу по управлению ИТ входят представители руководства бизнеса и поставщика ИТ… … Справочник технического переводчика
IBM Tivoli Unified Process (ITUP) — is a knowledge base of widely accepted industry best practices and the accumulated experience from IBM s client engagements. The knowledge base is comprised of detailed, industry wide IT service management processes, and is an integral part of… … Wikipedia
зрелость — (ITIL Continual Service Improvement) Мера надёжности, эффективности и результативности процесса, функции, организации и т.п. Наиболее зрелые процессы и функции формально согласованы с бизнес целями и стратегией, и поддерживаются системой… … Справочник технического переводчика
постоянное совершенствование услуг — CSI (ITIL Continual Service Improvement) Стадия жизненного цикла услуги. Постоянное совершенствование услуг обеспечивает согласование услуг с изменяющимися потребностями бизнеса за счёт определения и внедрения улучшений ИТ услуг, поддерживающих… … Справочник технического переводчика
COBIT — is a framework created by ISACA for information technology (IT) management and IT Governance. It is a supporting toolset that allows managers to bridge the gap between control requirements, technical issues and business risks. Contents 1 Overview … Wikipedia
Microsoft Operations Framework — (MOF) 4.0 is a series of guides aimed at helping information technology (IT) professionals establish and implement reliable, cost effective services. Contents 1 Overview 2 Structure of MOF 4.0 3 See also 4 … Wikipedia
